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1. About the New Biochemistry Web Hosting Server
2. Connecting to Web Hosting Server
   1. Using an SFTP Client (Fugu)
   2. Using a Web Design/Development Tool (Dreamweaver)
3. About the Web Hosting Services
4. Web Hosting Guidelines
5. About Your Account
6. Support
7. Prohibited Uses
8. General Help Documentation

The Event

On April 1st, 2008, the old Biochemistry Web Server was retired and all the Biochemistry's hosted web sites are now housed on our new web server (this is not an April Fool's joke!).

New Offerings

Our new web hosting services will provide more offerings than ever before! Here are some highlights:

• Connect & upload your web content using any computer (not just a Mac).
• Better stability and performance while using WYSIWYG applications, like Dreamweaver.
• Support for creating "private" folders on your site, this would allow you to set your own login and password to certain folders for internal distrubution of files. More information to follow by, April 14, 2008 or sooner.
• Support for dynamic content, using PHP & MySQL, you can either build your own or use a Content Management System (CMS) that BCS will soon provide to you, expected release for CMS will be in Summer 2008.

The Impact

As of May 1st, 2008, you will no longer be able to host web sites that use FileMaker Pro or Tango Action Files (t2k) as the server's backend. Therefore, you will not be able to see, connect, or access remote FileMakeer databases (on biochemistry.ucsf.edu). Additionally, you will no longer be to able to use Apple FileSharing to connect to the web server and upload files, see below for other connection metods.

Other Methods

Instead of using Apple FileSharing, use the SFTP Protocol to connect to the remote web server (biochemistry.ucsf.edu). As a reminder, the web server can only be connected while on the UCSF Campus network or using the VPN Connection while are off campus.

• Using an SFTP Client (Fugu)
• Using a Web Design/Development Tool (Dreamweaver)

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Web Hosting Services

• Are available to the Biochemistry Labs and Departmental Functions that are deemed allowable by the Biochemistry & Biophysics Computer Services Group and Computer Committee
• Are not available to individuals, organizations outside of the Biochemistry Dept., and groups that extend beyond the scope of the Biochemistry's Department and our mission.

We offer two types of web hosting options:

1. Static HTML Pages
   • User Created Static Web Pages
   • SFTP (Secure FTP) Account for uploading files
   • We will provide you with a Site directory, along with the login credentials and server settings
2. CMS, Content Management System, for dynamic pages
   • CMS, User Created Dynamic Web Pages - using the Joomla backend with PHP & MySQL as the back-end
   • We will provide you with a Site-level CMS, along with administrator privileged account to maintain the entire the entire site and it's database tables.
   • Basic Joomla setup video will be available in the BCS Video Cast section and online, check back in Summer 2008. However, it is your responsible to learn and use the Joomla CMS

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Hosting Guidelines

• Disk Quota & MySQL database sizes are not to exceed 10GB in total
• CPU Usage should not exceed 10% of the total server's CPU Capacity
  
• Bandwidth should not draw high number of hits to the server or utilize a large amount of traffic throughput that degrades the server's performance
  
• Any pages on the web hosting system can be search indexed by the major search engines (e.g., google, yahoo, etc.), no effort will be added nor restricted for any pages. Most search engines honor the Robots Exclusion Standard through 'robots.txt' files, which you can implement on your own web directory. BCS does not provide any assistance nor guarantees for setting up this implementation/standard."
  
• Note: Web hosting services are NOT to be used as a repository file/data dump for your lab or group.

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About your account

• All new web hosting account requests and inquires must be submitted by email to: bcs@biochem.ucsf.edu, include contact information for a dedicated contact person accompanied with a signed Agreement to our Policies and Procedures
  
• At least one account will be created per web host
  
• 6 month password changes
  
• Annual audit of accounts

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Support

• Support for account login information is available during normal business hours, excluding UCSF Holidays
  
• Support for account login information to connect to our server and access your designated share point or CMS realm
  Backups - in conjunction with the Departmental backup, 30-day onsite backup retention
  
• Note: BBCS does NOT offer support for creating web pages, content, or scripts
  Web Hosting Services:
  
  • BBCS does NOT provide support for:
    
    • Apache Calls
      
    • SSL
      
    • html, css. php, mysql, WYSIWYG Editors, or any other assistance besides questions with login access to the web hosting server
  • The Biochem WebHosting server does NOT allow:
    • CGI scripts
    • Front Page extensions/.NET extensions
• In the event that the Web Hosting system goes offline, the system
  will return online no more than 4 hours during business hours or
  the next business day.
  

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Prohibited Uses

Anything NOT in compliance with:

• UCOP Policy
  
• UCSF Policy
  
• SOM Policy
  
• Dept. of Biochemistry & Biophysics Policy
  
• Biochemistry & Biophysics Computer Services Policy
  
• SB 1386
  
• HIPPA
  
• DMCA
  
• FERPA
  
• Local, State, and Federal laws
  
• Anything related to
  
  • non-UCSF purposes
    
  • non-department affiliated groups
    
  • illegal, hateful, or individual purposes
    
  • e-commerce
    
  • ePHI, rPHI, student records, social security numbers, or other identifiable information